OUR GENERAL TERMS & CONDITIONS
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").
Use of the WebsiteBy accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean SZ Motorcycle Industries, its affiliates and partners.
www.safexbikes.com website ("Website") is an Internet based content and e-commerce portal operated by SZ Motorcycle Industries, a company incorporated under the laws of India.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Safexbikes.com reserves the right to accept or decline a User from registering on the Website without giving any reason.
User Account, Password, and Security:
You will receive a password and login details upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Safexbikes.com of any misuse of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Safexbikes.com will not be liable for any loss or damage arising from your failure to comply with this Section.
Safexbikes.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase Spare Parts, Accessories and Safety Products for Motorcycles and Scooters. (collectively, "Products"). Upon placing an order and paying the order amount, Safexbikes.com shall ship the product to you.
TrademarksThe trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the respective brand owners. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the owner.
External linksExternal links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
WarrantiesThe website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liabilityThe website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of termsIf there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
SeverabilityAny provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)Use of this website shall in all respects be governed by the laws of the state of Delhi, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Delhi courts located in Delhi, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Safexbikes.com's name is stated as the source and prior written permission of safexbikes.com is sought.
User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
conduct or forward surveys, contests, pyramid schemes or chain letters;
download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
violate any applicable laws or regulations for the time being in force in or outside India; and
violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about safexbikes.com, its associates and partners on any property owned by Safexbikes.com.
User Warranty and Representation
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by safexbikes.com.
Exactness Not Guaranteed
Safexbikes.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from safexbikes.com will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. safexbikes.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.
The discount offers cannot be used in conjunction with any other promotions, discounts, coupons or special offers, ie only one discount coupon/offer can be availed at a time. In case of achievement of two discount targets only the higher discount amount will be applied and not both. The benefits offered thru discount coupons/offers are non-transferable and cannot be exchanged for cash or any other merchandise.
Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, safexbikes.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to safexbikes.com without obtaining authorization from safexbikes.com.
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
Links To Third Party Sites
The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of safexbikes.com or the Website and safexbikes.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. safexbikes.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. safexbikes.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by safexbikes.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Disclaimer Of Warranties/Limitation Of Liability:
safexbikes.com has endeavoured to ensure that all the information on the Website is correct, but safexbikes.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall safexbikes.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall safexbikes.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, safexbikes.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond safexbikes.com's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless safexbikes.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by safexbikes.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at safexbikes.com's discretion.
Title and risk of loss for all products ordered by you shall pass on to you upon safexbikes.com's shipment to the shipping carrier.
Safexbikes.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
If you or safexbikes.com terminates your use of the Website or any Service, safexbikes.com may delete any content or other materials relating to your use of the Service and safexbikes.com will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Safexbikes.com does not review the contents in any way before they appear on the Website. Safexbikes.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to firstname.lastname@example.org.
Unauthorized Charges on your card
If you see charges on your credit/debit card for purchases made on safexbikes.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable safexbikes to begin an investigation.
Cancellation of Fraudulent Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, safexbikes.com reserves the right to cancel all past, pending and future orders without any liability. safexbikes.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
OUR WHOLESALE TERMS & CONDITIONS
Hi! We love our stockists and are always happy to share our products with new shops!
HOW TO ORDER:
- You can order through our wholesale webstore www.safexbikes.com/wholesale by filtering and adding products to cart on product listing page.You must be a registered user to place order on this site. If you have not yet registered please go to the website, click on Create Wholesale Account. Follow the prompts and submit your information.
- You can also order by sending us a list of SKUs (or product names) and quantities on our WhatsApp numbers (8373987449,9811851505,9999551505) or by mailing us at email@example.com. Upon receiving your order, we will send you a digital proforma invoice for the total charges with shipping. Order will be confirmed only after the payment has been received by us.
- Shopkeepers from Delhi or nearby or visiting to Delhi can also place orders at our offline store in Dwarka or at our booking office in Karol Bagh.
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock. In case you have made the payment for a quantity which is higher than our stock, we will inform you in 24 hours time of your order. This would be settled either by way of refund or deffered dispatch of the extra quantity (Only on your consent).
All prices are listed in INR. All wholesellers, retailers, mechanics, workshops, importers, exporters will receive the specified discounts on the list prices of respective brands. plus the cost of shipping. Trade clients (riding clubs, delivery chains and other institutions) will receive special discounts (slightly lower than the resellers), plus the cost of shipping. Prices are subject to change without notice.
Normally Shipping would be through surface transport and in post paid mode. But could be changed to Express and/or Prepaid mode, if the customer is willing to pay the charges of the said service.
Orders from Delhi are delivered in 1-2 days time thru our delivery vans.
A minimum order of INR 10000 is required on opening orders. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital proforma invoice, if you send your orders thru WhatsApp or email. Actual invoice will be sent once the dispatch is made.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Payments through Credit Card / Debit Card / Net Banking (Payumoney, Razorpay), Paytm, Paypal, UPI, Direct Deposit, Bank Transfer (NEFT/IMPS) and checks are all accepted forms of payment.
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 1-2 weeks for your order to ship, depending on the quantity and products ordered.Larger orders may require more time. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
SHIPPING INTERNATIONAL ORDERS:
We ship globally, check the list of counties here
. All additional costs for such orders would be added to the order amount. No returns are accepted in such orders. Rightness of parts being shipped would be ensured by way of information exchange and communication before making the shipment. We need a timeframe of 1-5 weeks for such orders depending on the quantity and products ordered. Larger orders may require more time.Shipping/handling charges/custom charges/any other incidental charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF PAINTED PRODUCTS:
Due to the nature of our production method in case of painted body parts, products may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Safexbikes Motorcycle Superstore at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above. Returns must be made in writing directly to firstname.lastname@example.org within 5 days of delivery date quoting invoice number and reasons. No returns are acceptable without Safexbikes Motorcycle Superstore's, prior approval and delivery instructions for transport. Shipping will be charged.
For information about how to contact us, please visit our contact page.