Top 9 Customer Service Quotes

1. “Your most unhappy customers are your greatest source of learning.”

– Bill Gates, Founder of Microsoft (Source)
2. “Rule #1 — The Customer is Always Right”; Rule #2 – If the Customer is Ever Wrong, Re-Read Rule #1.”
– Stew Leonard, Founder of supermarket chain (Source)

3. “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”

– Jeff Bezos, Founder and CEO of Amazon (Source)
4. “There is a big difference between a satisfied customer and a loyal customer.”

– Shep Hyken, Marketing Expert (Source)
5. “Consumers are statistics. Customers are people.”

– Stanley Marcus, President and Chairman of Neiman Marcus (Source)

6. “Remember that, in the end, the customer doesn’t know, or care, if you are small or large as an organization – she or he only focuses on the garment hanging on the rail in the store.”

– Giorgia Armani, Fashion Designer (Source)
7. “There is only one boss-the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

– Sam Walton, Founder of Wal-Mart (Source)
8. “Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.”

– Zig Ziglar, Author (Source)
9. “A man without a smiling face must not open a shop.”

– Chinese proverb (Source)